We have completely rebuilt a home we purchased over 2 yrs. Ago . We have had a lot crews and company s to deal with . This company is by far the best we have delt with . The crew of William, Jeff , and Nate were the best cordial and attentive to our request. They went above what we needed. We could not be more pleased. Kaitlyn was supper in her delivery with on point cost time to get done with the order. Will definitely use them again for other projects. Thank you so much.
Jared and Tony did a shower remodel in my bathroom, I had a crack in my old tub and I had Bob from Joyce come out to go over the project. Jared and Tony took the shower and tub that I loved and they have blown me away with the quality of work in replacing it! I would highly recommend Jared to anyone wanting a bathroom remodel and I also highly recommend Joyce! Thank you for the awesome job!
Just got our walk-in tub installed. Work was done on time, as scheduled. Very professional job, especially Kamel who headed up the operation. I would Use these people again. Looking forward to my first bath in the tub (have to wait for the caulking to cure).
Our installer Matt McGraw, was highly skilled and prepared. Conscientious and could explain clearly.. His openness and demeanor gained my trust quickly.Sales rep and boss, not so much.We were told several things that were either incorrect or not followed through with. Two thumbs up to the installer, that's for sure !!!
Our shower install was flawlessly done. Dan and his crew did a wonderful job. They were professional and efficient. I am very pleased with the final product.
My installer Jared Johnson did a fantastic job. He explained the whole process to me from tearing out my bathtub and installing the shower. He was professional and kind. Once the job was completed he cleaned my bathroom. Wonderful job I definitely recommend Jared.
Wonderful! Jared did a fabulous job. The work was detailed, he was punctual, worked tirelessly, and kept us informed at each step. The cleanup was terrific! Would definitely recommend him for any job.
We had no problems whatsoever from beginnng to installatioin of our beautiful walk in shower which was previously just a bathtub. Great people to work with especially Katelyn
We attend Cleveland Home Garden Show on a Friday. We had a in home consultation and quote days later. We were replacing an old fiberglass bath/shower unit in the main bathroom and did not want tile/grout. We wanted nonporous acrylic material for low maintenance and the marble looking side walls are amazing!!!! Very classy look without grout! The installer was professional, timely, and very thorough. We both continue to walk to the bathroom and admire our new shower/tub unit.. We were delighted to have chosen JOYCE DIRECT, a family owned and operated and materials from the USA. Way to go JOYCE DIRECT. Top notch staff, materials and operations.
On March 10th Joyce installed a new shower. We had a old cast iron tub and wanted a walk in shower. The employee that came in was by himself and did a excellent job. He was very kind, courtesy,and very knowledgeable in everything he did and any questions we had. He had it done on March 11th. He cleaned up after himself when ever he left. Had us feel comfortable that he was in our home and went above and beyond what his job entails. The job was done flawless. We couldn't be happier with my beautiful shower and the job well done.