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141 reviews

New bathtub

Cheryl H.

I had a bathtub installed. I previously had the original tub and tile walls from when the house was built in the 60s, the drywall was completely rotted out behind the tile walls, and there was plumbing that needed to be replaced as well. Trevor was the installer. I know this project was quite tasking and took longer than expected. I seldom saw him take a break, and he stayed late on the last day to complete the job and clean up. I’m very happy with the finished product. Amazing job, Trevor!

Fabulous Sunroom

Tim S.

We absolutely LOVE our new sunroom! We are very impressed with the quality and craftsmanship. It is now our favorite room of the house! We would highly recommend Joyce Factory Direct to all our neighbors, family and friends. - West Park, OH


Sherry H.

We did tub to shower conversion and a full shower remodel in master bath. We are so pleased with the products but most pleased with our installers..Paul B and Justus T.. They did an extraordinary job installing. They worked continuously on day for tub to shower and 2 days for full shower. Professional... Knowledgeable... Hard Working. They also cleaned up their working areas spotlessly. Thanks Paul and Justus..y'all made our experience A+.

Shower installation

Stephanie M.

John did an amazing job! They installed my walk in shower in 1 day. It looks so amazing as if I have a brand new bathroom. They were very professional and cleaned up very well. I highly recommend this company!

Wonderful Experience

Beverly B.

Windows we’re replaced in the front of my home. What I thought would be a day long job ended up taking only half a day. The installers, Chris and Brian arrived early and got right to work. They were very professional and showed me everything I needed to know about opening, cleaning and caring for the new windows. I am so pleased with my home’s new look. The installers were extremely helpful. They even helped me move a heavy bookshelf. The area was left nice and tidy when they were finished. Thank you so much, Joyce Factory Direct for yet another job well done!


Robert S.

new windows look great and the installers brian and chris were fantastic. real professional craftsman at their job. would recommend these 2 for any install. thanks guys

Great job!

Karen Y.

Although we had some availability issues with our doors, the company stayed in touch with me to keep us updated . Chris and Brian did an awesome job installing windows and doors. They were very professional and able to answer any questions we had during the installation process. Hat's off to both of them for a job well done!

Absolutely Fantastic Windows and Extraordinary Job

Eric P.

My two installers, David Sanchez and Mike Benco were extremely professional, informative and thorough in the installation of 6 windows in my house March 9 and 10, 2022. Joyce Factory Direct is one the best companies we have dealt with since owning our home! They keep you informed all along the way toward installation of your project. They listen to your concerns and quickly and with concern, address each item to your satisfaction. David and Mike are true professionals. As the installed the windows, the explained what they were doing and how they would do it. They asked if we were completely satisfied after installation to make certain the job was done to our complete satisfaction. David and Mike are like everyone we have encountered at Joyce Factory, kind, friendly, caring and professional. I have a Sunroom and a front porch enclosure scheduled for installation with them soon. I look forward to it and their wonderful staff of skilled and knowledgeable installers and customer service personnel. Jay Ream is our Sales Professional and Consultant at Joyce Factory and he is the very best! He is personable and

Great Insullation!

Gary K.

Great installation crew, they got the job done in a timely manner and cleaned everything after the job was finished, When our second install was ready Chris finished our install working alone, very polite and did a great job cant say enough about Great work ethics. He also went the extra mile to clean all work areas. Our new windows really make the house look great.. we can feel the warmth already.

Door installation

Shirley F.

Chris Dinya installed our new fire proof door from the grage to the kitchen. He was prompt, courtious and efficient. He did a great job and cleaned the area was he was finished. Its been a pleasure working with Joyce Factory Direct.

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Out of 141 Reviews
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Berea, OH Joyce

  • 1125 Berea Industrial Pkwy Berea, OH 44017
  • (440) 548-1624
  • (216) 859-1130

Charlotte, NC Joyce

  • 10345 Nations Ford Road, Suite W Charlotte, NC 28273
  • (704) 610-0349
  • (216) 859-1130

Pittsburgh, PA Joyce

  • 4583 Campbells Run Rd Pittsburgh, PA 15205
  • (412) 910-1461
  • (216) 859-1130

Asheville, NC Joyce

  • 25 Continuum Drive, Suite C Fletcher, NC 28732
  • (828) 600-5191
  • (216) 859-1130