We were very pleased with the installation process and with the Joyce windows/door products. Adam and Mark were very personable and did an excellent job replacing the windows. Unfortunately, it was discovered that further work was needed to install the patio door, so the work could not be completed that day. We assumed there would be a delay of days to weeks, but to our delight, father-son team Tim and Devon were available and arrived the next morning to complete the work needed and our new patio door was installed. They were very knowledgeable and did an excellent job figuring out how to properly support the patio door with minimal amount of tear out of the drywall. All of the Joyce team members were professional and cordial throughout the entire process. All in all, a very positive experience for us.