Excellent and Professional Service for
Excellent job by Arron Miles on the sales presentation for a tub to shower install for Joyce Factory Direct. Arron was very knowledgeable, professional as well as personable during all facets of the presentation. All question were answered right away or a call was made to verify the availability of products. Follow up questions and changes to the original order were handled very promptly. Very satisfying overall experience. Arron has set a high standard for the installation team to live up to.
Highly Recommend
We are beyond pleased with our newly replaced tube/shower. A new walk in shower is everything we wanted. The materials are high quality and finished product is excellent. We cannot say enough great things about the installation crew of David and Bailey. They were very diligent, thoughtful, and courteous. Their attention to detail was outstanding. We highly recommend this crew for your job. We would like to thank all those we have worked with from Joyce Factory Direct and especifically Eric (Sales) along with David and Bailey (installation). Job well done!
Five Stars.
Zach and Dan did a great job installing our new bathroom. The craftsmanship was perfect, and we our love our new master bath.
Sliding Doors
Team was awesome, they were professional and got the job done right quickly.
Outstanding service
We were incredibly statistics. The sales and financing staff were excellent. The installation crew (John Hardin) was professional, knowlegable, and incredibly hard working.
TERRIFIC EXPERIENCE
My installers, Zac and Dan, were absolutely wonderful. They let me ask as many questions as I wanted and kept me informed as to what they were doing. The attention to detail is astounding!! I am so happy with my decision to work with Joyce and more importantly, my installers are what customers are looking for. So nice and very knowledgeable. They were very neat and cleaned up the rooms and the garage so their is little I need to do except dust some furniture. Two thumbs up, guys, for a job well done.
Another Great Job
Just had a basement door and screen door installed by Tyler and Eric. They arrived at the scheduled time and were done well within their estimated time to complete the job. They went over the every step of the project, cleaned everything up and we couldn’t be happier. This is the third JFD project we’ve had done and the quality of their products and workmanship can’t be beat.
Terrific service
I just had a new patio sliding door installed after suffering with a ill fitting drafty one for 10 years. It was a very cold dayto have gaping hole in the side of the house but the installers Mark and Adam did thier best to keep the heat in. Dod i mention there was snow & ice also? They put down cardboard all the way from my entrance to the rear of my house so they wouldn't track in a mess! The new door is wonderful and I can't say enough about the conscientiousness and great work by Mark & Adam! Thank you Joyce Factory Direct for the job!!
Replacement windows
The windows of course are great my parents have had their replacement windows for 6 years and have never had an issue. I really want to comment on the installers Edward Long and his son. They were very informative and professional. Couldn't have asked for nice people.
Best Installers
I would like to thanks my installers and all the support people at JFD. The experience was professional and seamless. In particular, Mark and Adam did a exceptional job installing. There is alot going on during the process. The entire process was done with care. Wonderful clean up and attention to the details. Highly Recommend.
Berea, Oh Joyce
- 120 Blaze Industrial Parkway, Berea, OH 44017
- (440) 548-1624
- (216) 859-1130
Charlotte, Nc Joyce
- 10345 Nations Ford Road, Suite W, Charlotte, NC 28273
- (704) 610-0349
- (216) 859-1130
Pittsburgh, Pa Joyce
- 4583 Campbells Run Rd, Pittsburgh, PA 15205
- (412) 910-1461
- (216) 859-1130
Asheville, Nc Joyce
- 838 Roper Rd, Flat Rock, NC 28731, USA
- (828) 600-5191
- (216) 859-1130