I had no idea this would be a fun day. William and Jeff were beyond professional in how they systematically installed my twelve windows. They even apologized for the noise they had to make to get the old windows out. I would highly recommend Joyce to anyone, and in fact tried to recommend them to friends outside our area not knowing Joyce doesn't serve that state. I love the regional/family feel of the company. William and Jeff did an outstanding job and if they show up to install your windows, consider yourself lucky! I also was really impressed by Tracy who sold me the windows. I'd talked to another company and was turned off by the push so when Tracy showed up it was like having a friend inside the house. Made a huge difference.