I had all my windows replaced about 12 years ago. Some windows failed in that time due to faulty seals and I was able to get them replaced under warranty. When the manufacturer went out of business, the warranty was gone. I have to replace 5 windows and I chose Joyce because they had a very good quality window and also more importantly a very good price. They were able to match my existing windows perfectly and also offered a very good warranty on the windows. I would definitely recommend Joyce for windows. If the windows are good quality I have no reason to believe their other services they provide wouldn't be of good quality also!