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5.0
395 reviews

Sam March and his crew-amazing

pamela e.

This was the best home remodeling project I have ever experienced. We had our old shower removed and a new shower installed. Sam and his crew were absolutely amazing and their work product was outstanding. They communicated through the whole project and I could not have asked for a better experience. thank you!!!!

Sam and his crew-amazing

pamela e.

This was the best home remodeling project I have ever experienced. We had our old shower removed and a new shower installed. Sam and his crew were absolutely amazing and their work product was outstanding. They communicated through the whole project and I could not have asked for a better experience. thank you!!!!

Shower Installation

Susan G.

JFD replaced my shower/tub with one twice the size. The new shower is gorgeous and the workmanship is flawless! Don and his crew were professional, courteous and respectful of my surroundings. I would definitely have Joyce do all my remodeling projects in the future!

Great Work!

Glenn I.

Adam Jones did my installation. He worked deliberately and kept me informed every step of the way. He is more than a good technician. In New York he would be known as a "mensch" which is a "real down home person". He installed my new shower in three days with nary a hitch. It looks and functions great. I would not hesitate to use JDF again.

Storm Windows for Sunroom

Anna K.

I highly recommend Joyce. My installation team was Chris Dinya and Brian Lee. They completed installing the windows in only a hour and a half! We LOVE our windows and they were so necessary to make our sunroom usable. Also, Carrie at the office is kind and friendly and I loved working with her as well. Our sales person who first came out was also wonderful. All around positive experience.

Bath remodel

J P.

Sam and his crew did a great job. Even went above and beyond to fix some issues with the walls and floor. Thank you

Siding and door quote

Pam h.

Rick was very informative and went over all details for siding cost and also storm door cost. He took the time to answer all our questions and we were very satisfied with the visit.

BEST Sales Manager EVER!

Sandra S.

After my elderly mother suffered a medical setback we determined she could no longer get into the bathtub safely and decided to replace it with a shower unit. Our first call was to Joyce Factory Direct. The following day the Regional Sales Manager, Eric Husty, arrived to discuss our options. Once our meeting was over we knew there was no need to call anywhere else! Eric went above and beyond all of our expectations. It was immediately apparent that he had my mother's safety and best interests in mind as he made recommendations for the new shower unit. He covered everything from handrail placement, a bench seat, a dual sprayer (all with her safety in mind) to shelves, soap holder, and frosted glass doors that mom wanted to make it "pretty". He designed what we feel will be the perfect shower for her! We can't wait to have it installed! Thank you again Eric for your professionalism, your patience, your kindness and most of all for caring about our mom (although I would expect nothing less from a fellow left hander, LOL!)

We love our new showers!

Dayna S.

David and Bailey were our installation crew, and they did an outstanding job. They always arrived on time, were very friendly, and extremely knowledgable. They were very good about keeping us informed on what they were doing during the entire process. They were very meticulous and took a lot of pride in their work. At the end of every day, they always cleaned-up the work area and explained to me what to expect for the following day. It's been two months since our showers were remodeled, and we absolutely love the work that has been done. Between our initial contact with our salesperson, the scheduler and our installation crew, the entire process was wonderful. Great job Joyce Factory Direct!

Great Job

Michael B.

Our installers, Austin and Ned, did an excellent job. They arrived on time and worked quickly and professionally. Austin kept us informed of the progress and regularly had us review the work to make sure we were satisfied. We were and would highly recommend Joyce factory direct for any future work.

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4.7 out of 5
Out of 936 Reviews
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Berea, Oh Joyce


  • 120 Blaze Industrial Parkway, Berea, OH 44017
  • (440) 548-1624
  • (216) 859-1130

Charlotte, Nc Joyce


  • 10345 Nations Ford Road, Suite W, Charlotte, NC 28273
  • (704) 610-0349
  • (216) 859-1130

Pittsburgh, Pa Joyce


  • 4583 Campbells Run Rd, Pittsburgh, PA 15205
  • (412) 910-1461
  • (216) 859-1130

Asheville, Nc Joyce


  • 838 Roper Rd, Flat Rock, NC 28731, USA
  • (828) 600-5191
  • (216) 859-1130