Great job!
Although we had some availability issues with our doors, the company stayed in touch with me to keep us updated . Chris and Brian did an awesome job installing windows and doors. They were very professional and able to answer any questions we had during the installation process. Hat's off to both of them for a job well done!
Absolutely Fantastic Windows and Extraordinary Job
My two installers, David Sanchez and Mike Benco were extremely professional, informative and thorough in the installation of 6 windows in my house March 9 and 10, 2022. Joyce Factory Direct is one the best companies we have dealt with since owning our home! They keep you informed all along the way toward installation of your project. They listen to your concerns and quickly and with concern, address each item to your satisfaction. David and Mike are true professionals. As the installed the windows, the explained what they were doing and how they would do it. They asked if we were completely satisfied after installation to make certain the job was done to our complete satisfaction. David and Mike are like everyone we have encountered at Joyce Factory, kind, friendly, caring and professional. I have a Sunroom and a front porch enclosure scheduled for installation with them soon. I look forward to it and their wonderful staff of skilled and knowledgeable installers and customer service personnel. Jay Ream is our Sales Professional and Consultant at Joyce Factory and he is the very best! He is personable and
Great Insullation!
Great installation crew, they got the job done in a timely manner and cleaned everything after the job was finished, When our second install was ready Chris finished our install working alone, very polite and did a great job cant say enough about Great work ethics. He also went the extra mile to clean all work areas. Our new windows really make the house look great.. we can feel the warmth already.
Door installation
Chris Dinya installed our new fire proof door from the grage to the kitchen. He was prompt, courtious and efficient. He did a great job and cleaned the area was he was finished. Its been a pleasure working with Joyce Factory Direct.
Awesome customer service
Sales Representative was great, he was able to answer questions effectively and showed interest in what he does, which was to make the customers happy.
Great New Shower
From start to finish fabulous. Bought this from a wonderful sales person,Nicki Scaley. Installation took 2 days to remove cast iron tub, tile walls and install new shower with grab bar, seat, and cubby caddy. New faucet and Moen unit. When Rich was finished the room was so clean you would think the shower had always been a part of our home. This was a great addition to our spare bedroom for guests!
Good job
Tyler, and Mike were very efficient, and helpful with all questions, about operations of windows. Left my house very clean.
"Sales Pitch" and "Reality" are not the same!
We had a shower installed. The end result is OK; not the high-end shower you should get for the price. but nice.. My wife initially wrote a nice review because she thought Matt, our installer, did a great job and she wanted to compliment him. We struggled with saying anything negative, but a couple of things they did was simply not acceptable. (1) They ordered the wrong size shower base. There was a 2" gap between the base and the flooring. They suggested putting a "wall" corner strip on the floor to cover the gap, which would have looked awful, Yet, that is what they tried to have us accept. Initially, they said it would take three weeks to get the new base. Once we said we wanted it done right, they did find a base in Pittsburgh and the install was only delayed one day. But, the fact remains, they were willing to have us accept an unacceptable job. (2) When we were picking options, we said we wanted an extended length hose on our hand-held shower. Our salesman, Dwain, apparently did not have a longer hose in his price book, so he said if the hose is not long enough, just let me know and I will get you a
Window Installation
Tyler and Mike did an excellent job on my window installation! They were very professional and friendly.
Awesome service
Chris and Brian were so friendly, polite and professional. They worked quickly and efficiently to replace my Windows. My new windows are amazing
Warm Up Your Home with Joyce Windows, Sunrooms & Baths!
Save now with Joyce Windows, Sunrooms & Baths! Enjoy 25% off windows and bath projects or $2025 off sunrooms, plus great financing options. Factory direct, no middleman!
Berea, Oh Joyce
- 120 Blaze Industrial Parkway, Berea, OH 44017
- (440) 548-1624
- (216) 859-1130
Charlotte, Nc Joyce
- 10345 Nations Ford Road, Suite W, Charlotte, NC 28273
- (704) 610-0349
- (216) 859-1130
Pittsburgh, Pa Joyce
- 4583 Campbells Run Rd, Pittsburgh, PA 15205
- (412) 910-1461
- (216) 859-1130
Asheville, Nc Joyce
- 838 Roper Rd, Flat Rock, NC 28731, USA
- (828) 600-5191
- (216) 859-1130