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Joyce Factory Direct of the Carolina’s Price Guarantee


At Joyce Factory Direct, we are very confident in our product quality and services. To ensure our customers are 100% confident in their decision selecting Joyce to work on their home, we offer a price guarantee. If a customer receives a lower estimate on comparable products and service, Joyce will match that price or refund the difference directly to the customer.*

Since 1955, Joyce has been serving Northern Ohio homeowners. Today, we still operate with the same intention of providing – with honesty and integrity – a quality crafted product. We believe with our manufacturing plant right here in Cleveland, Joyce gives homeowners the best value for their investment. Our quality, service, selection and prices make Joyce the leader in the home improvement industry. We are so confident, that, we will match any estimate provided to you by a company that has comparable products, services and warranties.


Warranty Information

Being in business since 1955, we know the value of a strong warranty. But, a warranty is only as good as the company that stands behind it. At Joyce, we are proud of our products and we stand behind them. Here is some information on our warranties, please see the actual warranties for full details.


Vinyl Replacement Windows and Sunrooms Products:

  • Lifetime Transferable Warranty
  • Glass Breakage Warranty (optional on replacement windows)


All other products:

Manufacturers warranty will be honored.


Labor and Service:

Labor and service on all vinyl windows, sunrooms, doors, screens and other products is warranted to be covered for two years from date of installation. This warranty applies to original purchaser. After the second year, a trip charge and labor charge at prevailing rates will apply to work on the products.
* To exercise price match guarantee, please contact Joyce Factory Direct within 30 days of contracting with your estimate for comparable products, service and warranties.