Jared Rocks!
Wonderful! Jared did a fabulous job. The work was detailed, he was punctual, worked tirelessly, and kept us informed at each step. The cleanup was terrific! Would definitely recommend him for any job.
Everything went smoothly
We had no problems whatsoever from beginnng to installatioin of our beautiful walk in shower which was previously just a bathtub. Great people to work with especially Katelyn
JOYCE DIRECT exceeded our expectations
We attend Cleveland Home Garden Show on a Friday. We had a in home consultation and quote days later. We were replacing an old fiberglass bath/shower unit in the main bathroom and did not want tile/grout. We wanted nonporous acrylic material for low maintenance and the marble looking side walls are amazing!!!! Very classy look without grout! The installer was professional, timely, and very thorough. We both continue to walk to the bathroom and admire our new shower/tub unit.. We were delighted to have chosen JOYCE DIRECT, a family owned and operated and materials from the USA. Way to go JOYCE DIRECT. Top notch staff, materials and operations.
Update on earlier review
On March 10th Joyce installed a new shower. We had a old cast iron tub and wanted a walk in shower. The employee that came in was by himself and did a excellent job. He was very kind, courtesy,and very knowledgeable in everything he did and any questions we had. He had it done on March 11th. He cleaned up after himself when ever he left. Had us feel comfortable that he was in our home and went above and beyond what his job entails. The job was done flawless. We couldn't be happier with my beautiful shower and the job well done.
Great new shower!
We had our old shower replaced with a beautiful new shower by Matt McGraw. He did an excellent job and his expertise and explanations during the process were much appreciated. He showed great attention to detail and we love our new shower! Great job!
Walk in shower
So happy with our tub out & new walk in shower installed. Thanks to Matt McGraw for a professional & pleasant experience with Joyce. The installation went smoothly with his explanation, expertise, & neat workmanship. Excellent job!
remoldel
We had a remodel in 2023 and a few problems arose. The Joyce representative was more than helpful and they completely resolved the problem. The young man Austen Salls, who completed the remodel was so very helpful. He was a phone call away and made sure everything was clean we were satisfied. Joyce should commend this young man for his work ethics and politeness. We would definitely recommend Joyce for your remodels.
Very Good Product
Our experience with David Hawkins was great! He came in, explained the product and process and gave us a very fair estimate. We planned to have Joyce do our bathroom but a family friend and contractor offered to do it for us. Price was not the reason we had our friend do the job. The Joyce price was very fair.
Sales Reps
We went to the Home and Flower show at the IX Center and spoke to the spokesperson that was there and he was so nice talking to us and helping set up a appointment (sorry can't remember his name) Their sales representative Johnathan Hobbs was helpful and knowledgeable helping us design our shower. He was so easy to talk to (he's a keeper) After installation will update my review with before and after pictures.
Great job, outstanding service
Joyce’s installed a new bath/ shower for us today in Greentree. It turned out beautiful. The installer Matt was very professional and knowledgeable. He stopped periodically throughout the process to explain what he was doing. We had planned to keep the bulkhead above the shower for fear there was ductwork or circuitry above. As soon as he tore out our surround and saw there was nothing above he offered to raise the ceiling over a foot. What a game changer. It looks and is so much larger. He never had to tell us. He added more work for himself to give us a better look. I really appreciated his communication throughout the process and he made the project a very pleasant experience.
Berea, OH Joyce
- 120 Blaze Industrial Parkway Berea, OH 44017
- (440) 548-1624
- (216) 859-1130
Charlotte, NC Joyce
- 10345 Nations Ford Road, Suite W Charlotte, NC 28273
- (704) 610-0349
- (216) 859-1130
Pittsburgh, PA Joyce
- 4583 Campbells Run Rd Pittsburgh, PA 15205
- (412) 910-1461
- (216) 859-1130
Asheville, NC Joyce
- 25 Continuum Drive, Suite C Fletcher, NC 28732
- (828) 600-5191
- (216) 859-1130